Get answers to the most common questions about our car buying services.
Ask a QuestionAuto Helpr is a car buying service that acts as your personal advocate throughout the vehicle purchase process. We help you find the right car, negotiate the best price, and handle all the paperwork—saving you time, money, and stress. Unlike dealerships, we work for YOU, not the dealer.
Dealerships work for themselves—they want to maximize their profit. Auto Helpr works for YOU. We negotiate on your behalf, access dealer-level pricing, and have no allegiance to any particular dealership. Plus, we handle all the legwork so you don't have to spend weekends at car lots.
We serve clients nationwide. With a network of 500+ partner dealerships across all 50 states, we can find and source vehicles from anywhere in the country and arrange for delivery to your door.
Yes! Auto Helpr is fully licensed and insured as a motor vehicle dealer broker. We operate in compliance with all state regulations and are members of industry organizations that hold us to high ethical standards.
We offer three service packages: Basic ($499), Professional ($799), and Premium ($1,499). The fee is clearly communicated before we begin working together, and it's a flat fee—never hourly. Visit our Pricing page for details.
Our average client saves $3,000+ on their vehicle purchase. Some clients save even more—up to $8,000 or more on luxury vehicles. Savings depend on the vehicle, market conditions, and available incentives at the time of purchase.
Yes! We offer a satisfaction guarantee. If you're not happy with our service, contact us within 30 days to request a refund. We want you to be completely satisfied with your experience. Refunds are handled on a case-by-case basis.
No! We pride ourselves on transparency. Our fee is clearly communicated upfront, and we show you the complete breakdown of all costs before you commit. You'll never be surprised by hidden markups or unexpected charges.
It starts with a free consultation where you tell us about your ideal vehicle. We then search our network for the best matches, negotiate the lowest price, present you with options, and handle all paperwork. Finally, your vehicle is delivered to your door. Most clients complete the process in 7-14 days.
Most clients receive their vehicle within 7-14 days from consultation to delivery. The timeline depends on your specific requirements, vehicle availability, and financing needs. We always provide estimated timelines upfront and keep you updated throughout the process.
Usually no! We handle everything for you. Most clients never need to visit a dealership—your new car can be delivered directly to your door. If you'd prefer to pick up the vehicle in person, we can arrange that too at a convenient location.
Yes! We work with a network of lenders to secure competitive financing rates for all credit situations. We can also help you compare rates from your own bank or credit union to ensure you're getting the best deal possible.
We source all types of vehicles: new and used, cars, trucks, SUVs, vans, luxury vehicles, exotics, hybrids, and electric vehicles. If it has wheels and a motor, we can find it for you. Visit our Services page for more details.
Not at all! We work with all makes and models. Our network includes dealerships for every brand, so we can find the perfect vehicle to fit your needs and budget—regardless of your preference.
Yes! We can help you get maximum value for your trade-in. We either negotiate with the dealership buying your new car to include your trade, or we can help you sell it separately for more money. We'll explore all options to get you the best value.
We work with lenders who specialize in all credit situations. We'll help you understand your financing options and connect you with lenders who can help, even with challenging credit histories. Don't let credit concerns stop you from getting a great car.
Can't find the answer you're looking for? We're here to help.
Or call us at 1-800-555-0199